Effective Date: June 9, 2026

1. General Scope

This Refund Policy applies to all digital services, subscriptions, and products offered through www.younsai.com (“YounsAI”).

By purchasing any service, you agree to this Refund Policy.

2. Refund Eligibility Period

Refund requests may be submitted within:

  • 7 calendar days from the date of purchase for digital services or subscriptions
  • After this period, refunds are not guaranteed unless required by applicable law or exceptional circumstances

3. Eligible Refund Cases

Refunds may be approved in the following cases:

  • Critical technical failure preventing access to the service
  • Non-delivery of the purchased service or product
  • Duplicate or incorrect billing transactions
  • Verified system or platform error caused by YounsAI

4. Non-Refundable Cases

Refunds will NOT be granted in the following situations:

  • Change of mind after service activation or access
  • Partial or full usage of the service
  • Failure to read service description before purchase
  • Requests submitted after the refund period
  • External issues beyond platform control (device, internet, third-party services)

5. Refund Processing

If approved:

  • Refunds will be issued to the original payment method only
  • Processing time: 5–10 business days depending on the payment provider or bank
  • YounsAI is not responsible for delays caused by financial institutions

6. Chargebacks

Users agree to contact YounsAI support before initiating any chargeback.

Unauthorized chargebacks may result in:

  • Suspension of account access
  • Blocking future purchases

7. Contact Information

For refund requests:

📧 support@younsai.com

Requests must include:

  • Full name
  • Email used in purchase
  • Transaction ID
  • Reason for refund request

8. Policy Updates

YounsAI reserves the right to update this policy at any time. Continued use of the platform constitutes acceptance of the updated policy.